TRENDLANCE INNOVATIONS PRIVATE LIMITED
Table of Contents
These Terms of Use ("Terms") govern your access to and use of the mobile and web-based application "FAMEO" and related services operated by TRENDLANCE INNOVATIONS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 ("Company", "we", "us", or "our").
FAMEO is a social networking platform focused on social media influencers, enabling profile discovery, matching, messaging, and content sharing for influencers active on platforms including Instagram and YouTube.
These Terms are published in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and DPDP Rules, 2025.
FAMEO is a digital platform that connects influencers with each other and with brands or audiences to enable discovery, networking, collaboration and various commercial or non-commercial engagements.
The Platform operates as a facilitator and technology intermediary. It does not create User Content, does not employ influencers, and does not become a party to any agreement or transaction between users.
By clicking "accept", "sign up", or "register", or by accessing any part of the Platform, you agree to be bound by these Terms.
Where the user is an entity, it must be duly incorporated or validly existing under Applicable Law and must not be suspended, insolvent or otherwise restricted from entering into contracts.
You shall not use the Platform if: (a) you are barred under Applicable Law; (b) your Account was previously terminated by us for breach; or (c) you are in a jurisdiction where similar services are prohibited by law.
FAMEO operates on a tiered subscription model:
The Platform provides messaging and visibility controls including: restriction of who can message you, read receipt controls, profile visibility, online status controls, incognito browsing, and ghost mode — depending on your subscription tier.
A bidirectional blocking system removes blocked users from each other's discovery feeds. A reporting system routes complaints to an admin review queue. No moderation system is perfect; use reporting and blocking features responsibly.
You retain ownership of any intellectual property rights you hold in your User Content.
By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, modify (for formatting), distribute and publicly display such content in connection with operating and providing the Platform.
You are solely responsible for your User Content and for ensuring it does not infringe any third-party rights and complies with applicable law.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install and use the Platform on compatible devices for permitted purposes.
You shall not host, upload or share content that is defamatory, obscene, invasive of privacy, infringing of intellectual property rights, contains malware, is patently false, impersonates others, or is otherwise illegal or contrary to our community guidelines.
The FAMEO mobile application is built using the Flutter framework and is available for download on the Google Play Store (Android) and the Apple App Store (iOS). By downloading and installing the app, you also agree to the terms of the applicable app store from which you download the app.
The FAMEO app may request certain device permissions to enable specific features. You will be prompted by your device's operating system before any sensitive permission is granted. Permissions include:
You may revoke any permission at any time through your device settings. Withdrawing a permission may disable associated features on the Platform.
| SDK | Provider | Purpose | Platform |
|---|---|---|---|
| Razorpay Flutter SDK | Razorpay Software Private Limited | In-app payment checkout for subscription purchases | Android only |
| Firebase (FCM) | Google LLC | Push notifications and device token management | Android & iOS |
| Firebase Crashlytics | Google LLC | Crash reporting and stability monitoring | Android & iOS |
Each SDK operates under its own privacy policy and terms. By using the Platform, you acknowledge that these SDKs may collect limited technical data as described in their respective policies.
The Platform and all FAMEO Materials (software, source code, databases, designs, logos, trademarks) are owned by or validly licensed to Trendlance Innovations and protected by applicable intellectual property laws.
The Company operates a structured notice-and-takedown mechanism for alleged IP infringement. Complaints may be submitted to the Grievance Officer with: identification of the infringing content, proof of rights ownership, contact information, and a statement of good-faith belief that the use is unauthorised.
Upon receipt of a complete complaint, the Company will remove or disable access to specified content within the timeframes required by the IT (Intermediary Guidelines) Rules, 2021, including the 36-hour takedown timeline where applicable.
Subscription payments on the Android version of the Platform are processed by Razorpay Software Private Limited via the Razorpay Flutter SDK. By making a payment on Android, you also agree to Razorpay's Terms of Service. FAMEO does not store card numbers, CVV codes, UPI PINs or net banking credentials; all such data is handled exclusively on Razorpay's PCI-DSS Level 1 certified infrastructure.
Paid subscriptions (Popular and Elite) are processed as follows:
Subscriptions are set to auto-renew by default. You will receive an in-app notification and/or email at least 24 hours before any auto-renewal charge. You may disable auto-renewal at any time via Settings → Subscription → Manage Subscription. Cancelling auto-renewal does not immediately terminate your subscription; you will retain access until the end of the current billing period.
Refunds, where applicable, are processed as follows:
Subscription fees are generally non-refundable once the billing period has commenced, except where required by applicable law or at the Company's sole discretion.
When you upgrade your subscription plan, the unused portion of your current plan (calculated on a daily-rate basis) is applied as a proration credit against the new plan price. The net charge due after applying the credit is processed through the applicable payment system (Razorpay for Android, Apple In-App Purchase for iOS).
Where users agree to exchange services (e.g., collaboration between influencers), the Platform may enable deposit of consideration into a dedicated Escrow Facility. Funds are held separately from the Company's operational funds and released upon confirmation of service completion.
You are solely responsible for all applicable taxes, duties and governmental charges (including GST, TDS and income tax) arising from your use of the Platform or income received from collaborations.
We collect and process personal data including contact details, device identifiers, usage data and payment-related information. By using the Platform, you consent to the collection, use, storage and processing of your information in accordance with these Terms and our Privacy Policy.
We implement reasonable security practices and technical/organisational measures to protect personal data from unauthorised access or disclosure.
You shall keep confidential and not disclose to any third party any non-public information relating to the Platform, the Company or other users obtained through your use of the Platform, except as required by law.
The Platform may provide access to third-party content, websites, applications or services. We do not own or control such materials and are not responsible for their accuracy, legality or availability. Your use of Third-Party Materials is at your sole risk.
Any dealings between you and third parties (advertisers, brands) are solely between you and such third party. We shall not be responsible for any loss resulting from such dealings.
We do not warrant that the Platform will be uninterrupted, timely, secure or error-free, or that any defects will be corrected.
The Platform may display or rank influencers, collaborations or content based on factors including user activity, engagement, relevance, ratings, recency and compliance history. No specific placement, visibility or discovery outcome is promised or guaranteed. We may modify or discontinue ranking features at any time.
You consent to receive communications from us electronically via the Platform interface, in-app notifications, email, SMS or other electronic means. All agreements, notices and disclosures provided electronically shall satisfy any legal requirement that such communications be in writing.
Nothing in these Terms creates a partnership, joint venture, agency, employment or fiduciary relationship between you and the Company. Each user acts as an independent contractor vis-à-vis other users.
You agree to indemnify and hold harmless the Company, its affiliates and their respective officers, directors and employees from and against any claims, damages, losses, liabilities, costs and expenses arising out of: (a) your use of the Platform; (b) your breach of these Terms; (c) your User Content; or (d) any engagement or transaction between you and any other user.
In no event shall the Company be liable for any indirect, consequential, incidental, special or punitive damages, or any loss of profits, business, goodwill or data.
In accordance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address user complaints and grievances.
Name: Nukala Venkata Nagi Reddy
Email: nagireddynukala@trendlanceinnovations.com
Contact: +91 9972058507
Response timeline: As per IT Rules 2021
Any person aggrieved by Content on the Platform may lodge a complaint with the Grievance Officer, providing: their interest, details of the impugned Content, nature of the grievance, supporting documents and contact details.
The Company will acknowledge complaints within 24 hours and endeavor to resolve them within the timelines prescribed under applicable law.
We reserve the right to update, modify or suspend any part of the Platform or these Terms at any time. Revised Terms will be effective from the date of posting. Your continued access after changes come into effect constitutes your acceptance of the revised Terms.
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, acts of government, war, riots, strikes, pandemic, network failures, or acts of third parties such as hacking, data theft or fraud.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Subject to the arbitration clause, the courts at Ameenpur, Sangareddy, Hyderabad, Telangana shall have exclusive jurisdiction for all legal disputes arising out of or in connection with these Terms.
Parties shall first attempt to resolve any dispute through good-faith negotiations for a period of 15 days from the date of written notice of the dispute.
Unresolved disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 before a sole arbitrator. The seat and venue of arbitration shall be Ameenpur, Sangareddy, Hyderabad, Telangana (502032) and the language shall be English. The arbitral award shall be final and binding.